Privacy Policy

How Innovacopia handles your data.

PRIVACY POLICY

How Innovacopia handles your data

Introduction

Effective Date: July 08, 2025
Last Updated: July 08, 2025

At Innovacopia, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, services, or platform in the United Arab Emirates, including Dubai.

1. Information We Collect

We may collect the following types of data:

a. Personal Data

  • Name, email address, phone number, address, date of birth, nationality, and other identifying information

  • Billing details and payment information (via secure third-party providers)

  • Identification documents (where required by law)

b. Usage Data

  • IP address, browser type, device information, access times

  • Pages visited and links clicked

c. Cookies and Tracking Technologies

We use cookies to enhance user experience, track usage patterns, and personalize content. You can manage cookie preferences through your browser settings.

2. How We Use Your Data

We may use your information to:

  • Provide and manage our services

  • Communicate with you, including customer support

  • Process payments and transactions securely

  • Comply with legal obligations in the UAE

  • Send marketing and promotional materials (only if you opt in)

  • Improve our website and user experience

3. Legal Basis for Processing (if applicable)

We rely on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Legal obligation

  • Legitimate interest

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Authorized service providers (e.g., payment processors, IT support)

  • Regulatory or government authorities if required under UAE law

  • Third parties in the event of a merger, acquisition, or business transfer (with notice)

All partners and processors are bound by strict confidentiality and data protection obligations.

5. Data Security

We use industry-standard measures to protect your data, including encryption, firewalls, and secure servers. While we take all reasonable steps, no online system is 100% secure.

6. International Data Transfers

If we transfer your data outside the UAE (e.g., cloud storage), we ensure such transfers are compliant with applicable data protection laws and safeguard your rights.

7. Your Rights

As a data subject, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the UAE Data Office (if applicable)

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain personal data only as long as necessary for business or legal purposes. Once no longer needed, data is securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from children.

11. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in laws or our business operations. Updates will be posted with a revised "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:
Innovacopia
Dubai, UAE.
Email: [email protected]